Appointment Courtesy Policy
To help maintain a peaceful and respectful environment for all clients, we kindly ask that you honor the following guidelines:
• 24-Hour Notice for Changes
If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This allows us the opportunity to offer the time to another client who may be waiting for an opening. Appointments changed with less than 24 hours’ notice may be subject to the full session fee. Any outstanding balance would need to be settled prior to your next visit.
• Rescheduling Appointments
We understand that schedules sometimes change. When possible, we are happy to help you find another time that works for you. Appointments rescheduled with at least 24 hours’ notice can typically be moved without any additional fee. Rescheduling requests made with less than 24 hours’ notice may be treated as a late cancellation.
• Missed Appointments
Appointments that are missed without notice will be considered a missed session. In these cases, the full session fee may apply. This balance would need to be cleared before scheduling future appointments, and prepayment for upcoming sessions may be requested.
• Arriving Late
We understand that unexpected delays can occur. If you arrive late, we will do our best to provide your session within the remaining time available so as not to impact the next client’s appointment. Because your time has been reserved especially for you, the full session fee will still apply.
We truly appreciate your understanding and cooperation, as these guidelines help us honor everyone’s time and maintain a calm, supportive space for healing and wellness.